Waste Management Navarre FL

September 2, 2017

Providing An Affordable

Residential Solid Waste Franchise

Santa Rosa County franchises residential solid waste with three providers, divided by area. A franchise is an agreement the county enters into with a service provider to collect curbside residential solid waste. In return for being given special rights to provide the service, the provider is required to provide a defined level of service to residents and the rates are regulated.

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North End Franchise
The Santa Rosa County Board of Commissioners has entered into an agreement with the Emerald Coast Utilities Authority to provide single-family residential solid waste collection north of the Yellow River beginning Friday, Jan. 2, 2015. No other large truck provider will be able to provide service in the franchise area after Dec. 31, 2014. The franchise agreement does not impact business or commercial dumpster accounts or residents living south of the Yellow River. Residents in the limits of the city of Milton, town of Jay or NAS Whiting Field will have NO change in solid waste providers.

ECUA Collection Information

The ECUA telephone system may be overloaded due to the number of calls from residents of north Santa Rosa County. To avoid potentially long wait times on the phone, customers may obtain information regarding services at . To sign-up, residents may email to sign up for service online.

South End Franchise
Waste Management of Florida and Waste Pro of Florida, Inc. provide residential solid waste collection services for the south end franchise areas, generally in the unincorporated areas of the 32563 and 32566 zip. Since July 2011, Waste Pro provides services for residents in the 32563 zip code and Waste Management for residents in zip code 32566. The newest franchise agreement with ECUA will not impact customers south of the Yellow River.

Who is my service provider?

To sign up for service, please contact the service provider for your area at:

By offering a franchise to one household solid waste provider residents will receive:

  • Restricted pricing guidelines which will eliminate popup charges and extra fees on your quarterly bill
  • Added convenience of curbside bulky waste, yard waste and recycling pick up in addition to garbage pick up
  • Greater accountability from the provider for damage or clean up
  • Helps alleviate traffic from multiple haulers in subdivisions and helps prevent excess wear and tear on roads
  • Mandatory side door collection for the physically handicapped at no charge
  • Special services like side door collection service for the non-handicapped, additional containers or bear resistant containers at an additional cost
  • Less litter/illegal dumping

The residential curbside solid waste service is not mandatory. Individuals who do not signup for service will be responsible for transporting their household waste, recyclables, yard debris and bulk waste items to the Central Landfill in Milton or the Jay Transfer Station in Jay.

Source: www.santarosa.fl.gov
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