Waste Management address

Welcome to the Waste Management webpage that addresses, and provides the details for, our Commercial Service Agreement’s (“Agreement”) terms and conditions relating to dispute resolution - arbitration. As provided in our Agreement, we have agreed that, except for those claims expressly excluded in our Agreement (EXCLUDED CLAIMS), ANY and ALL existing or future controversy or claim between us arising out of or related to our Agreement or any prior agreements between us, whether based in contract, law or equity or alleging any other legal theory, or arising prior to, in connection with, or after the termination of our Agreement or any prior agreements, shall be resolved by mandatory binding arbitration. (We also may mutually agree to arbitrate any Excluded Claims.)

For ease of reference, here is the relevant Agreement language:

1. 10.DISPUTE RESOLUTION-ARBITRATION AGREEMENT AND CLASS ACTION WAIVER. BINDING ARBITRATION: Except for those claims expressly excluded below (EXCLUDED CLAIMS), Customer and Company agree that ANY and all existing or future controversy or claim between them arising out of or related to this Agreement or any other agreements between the parties, whether based in contract, law or equity or alleging any other legal theory, or arising prior to, in connection with, or after the termination of this Agreement or any prior agreements, shall be resolved by mandatory binding arbitration (see for details on arbitration procedures). CLASS ACTION WAIVER: Customer and Company agree that under no circumstances, whether in arbitration or otherwise, may customer bring any claim against the Company, or allow any claim that the Customer may have against the Company to be asserted, as part of a class action, on a consolidated or representative basis or otherwise aggregated with claims brought by, or on behalf of, any other entity or person, including other customers of the Company. EXCLUDED CLAIMS: The following are not subject to mandatory binding arbitration: (A) either party’s claims against the other in connection with bodily injury or real property damage and for environmental indemnification; and (B) Company’s claims against Customer for collection or payment of Charges, damages (liquidated or otherwise) or any other amounts due or payable to the Company by the Customer under this Agreement or any prior agreements between the parties, but Customer and Company may mutually agree to arbitrate any Excluded Claims.